Mack Tech

Effective Date: 01/09/2024

Mack Technologies ("we," "our," or "us") is committed to protecting the privacy of our clients and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mack.ae and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, inquire about our services, or interact with us. This may include:

Personal Information: Name, email address, phone number, company name, and other contact details.
Business Information: Project details, requirements, and preferences related to our services such as web development, cloud hosting, SaaS, e-commerce solutions, etc.
Payment Information: For billing purposes when you purchase our services.
Automatic Data Collection: We may collect certain information automatically when you visit our website, such as your IP address, browser type, and cookies to enhance user experience.

2. How We Use Your Information

To provide and maintain our services.
To respond to your inquiries and communicate regarding services, projects, or updates.
To process payments and manage financial transactions.
To improve our website and services by analyzing user behavior.
To comply with legal obligations and enforce our policies.

3. How We Share Your Information

With third-party service providers that help us manage our business, such as payment processors, cloud hosting platforms, and marketing partners.
To comply with applicable laws, regulations, or legal processes.
In connection with any business merger, sale, or transfer of assets involving Mack Technologies.
With your consent for any other purposes disclosed at the time of data collection.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure server technology and encryption for sensitive information like payment details. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and collect certain information. You can modify your browser settings to decline cookies if you prefer, but doing so may limit some functionality of the website.

6. Your Data Protection Rights

Access and Correction: You can request access to or correction of your personal data.
Erasure: You can request the deletion of your data, subject to legal retention requirements.
Data Portability: You can request a copy of your data in a machine-readable format.
Objection: You may object to certain uses of your data, such as direct marketing.

To exercise your rights, please contact us at [email protected].

7. International Data Transfers

As a company based in the UAE, Mack Technologies may transfer your data internationally to third parties or data centers outside the UAE. We ensure appropriate safeguards are in place to protect your data during these transfers.

8. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Mack Technologies

Email: [email protected]

Address: Ofc #101B, Al Zahra Techno Center, Al Raffa, Dubai